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Source: https://www.majlis-mesyuarat.gov.bn/wp-content/uploads/2026/08/Jawapan-Pertanyaan-Jawab-Lisan-Secara-Bertulis-080826-Hari-Keempat.pdf

Answer for Oral Question PL226

QUESTION​

Yang Berhormat Dayang Chong Chin Yee​

YANG BERHORMAT DAYANG CHONG CHIN YEE asked the MINISTER OF HOME AFFAIRS to state the measures currently being considered under labour laws to protect private-sector workers from workplace bullying, including a clear definition, confidential complaint channels, protection against retaliation, employer responsibilities and fair investigation procedures for serious misconduct in the workplace.

ANSWER​

Yang Berhormat Menteri Hal Ehwal Dalam Negeri​

The Employment Act (Chapter 278), enforced by the Labour Department, now known as the Manpower and Employment Department, provides protection for the rights and welfare of workers in terms of employment terms and conditions, including contracts of service, payment of wages, working hours, overtime, leave and so forth.

Any complaint regarding a breach of a contract of service or provisions under the said Act may be reported to the Manpower and Employment Department through the service counter, email at led@buruh.gov.bn and the hotline: 7298989 (WhatsApp) / 2381848 (during working hours only). Each complaint will be examined based on the facts of the case, the Department’s jurisdiction and the applicable legal provisions. The complainant’s information will also be handled confidentially to the extent permitted, subject to the requirements of case examination, investigation and proceedings. The Manpower and Employment Department will also continue to conduct monitoring and inspections from time to time to ensure that workers’ welfare and employers’ compliance with employment laws are consistently safeguarded.

If the reported conduct contains criminal elements, such as threats, physical assault, the use of force, intimidation, sexual harassment or other unlawful acts, the worker concerned may and should lodge a report with the Royal Brunei Police Force. The matter will subsequently be investigated under the Penal Code (Chapter 22) or any other relevant laws.

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